Qme help for customers and businesses
Email hello@joinqme.com. Tell us what you were doing and what you saw, and which phone or browser you use. We read every message.
My number or booking disappeared. Open Home in the app; your open tickets, orders and bookings are listed there. Finished ones are under Profile → Tickets and bookings.
I did not get a notification. In the app, open Profile → Notifications and check that notifications are on. Also check iPhone Settings → Notifications → Qme.
Cancel or move a booking. Open the booking from Home and tap Cancel or Change time. If the business has closed it, contact the business directly.
Delete my account. Profile → Account → Delete account. This removes your account and the data linked to it. Business owners are asked what should happen to their businesses first.
Subscriptions (businesses). Qme Pro is bought and managed through Apple: iPhone Settings → your name → Subscriptions. Deleting your Qme account does not cancel an Apple subscription, so cancel it there first. Use Restore Purchases in the app if you bought it on another device.
The TV board. In the business app open Screen → Smart TV. Type the six-digit code on the TV's browser at myqme.web.app/tv.